Muthuselvan is now leading the Customer Experience Solution Division globally at Mastek, focusing on Customer Experience solutions across Oracle, Microsoft and Salesforce. Digital CXM Technologist and experienced digital technology and CXM solutions consultant. He led projects for airlines, banks, real estate, and telecoms across Africa and the Middle East.
Muthuselvan Renganathan leads the Customer Experience Solutions Division at Mastek, focusing on Oracle, Microsoft, and Salesforce technologies. He is known for improving customer interactions and helping businesses grow.
Muthuselvan has previously held significant roles as Lead Consultant at Oracle, Director of Customer Experience Management Solutions at TransSys Solutions, and Principal Consultant at Oracle. His notable achievements include implementing Oracle solutions for leading airlines, major banks in Africa, and real estate companies in the Middle East. He is currently leading a transformative Oracle CX Cloud project for a telecom company across Africa.
A technology enthusiast, Muthuselvan is developing an innovative Real-time Marketing Solution that utilizes data science and bots to advance customer experience. His background in startup creation, CX transformation, strategic development, and team management makes him a key thought leader and engaging speaker in the field of customer experience.